Privacy policy

Black Cat MFG Privacy Policy

Last Updated: October 9, 2025

This Privacy Policy explains how Black Cat MFG (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.blackcatmfg.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using our Site, you agree to the collection and use of your information as described below. If you do not agree, please do not use the Site.

1. Information We Collect

We collect personal information to process orders, provide support, and improve your shopping experience.

Information you provide directly:

  • Order details: name, billing and shipping address, email address, and phone number.
  • Payment information: processed securely through Shopify Payments or third-party payment processors. We do not store full credit card numbers.
  • Account details: if you create an account, we store your login email and order history.
  • Customer inquiries: messages sent through our contact form or by email to our team.

Information collected automatically:
When you browse our Site, Shopify automatically collects certain information about your device and how you interact with the Site, including:

  • IP address, browser type, and operating system
  • Pages viewed, referring sites, and time spent on our Site
  • Cookies and other tracking technologies used to remember your preferences and improve performance

For more information about how Shopify handles data, see Shopify’s Privacy Policy.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, returns, or exchanges
  • Communicate with you about purchases or account updates
  • Provide customer support and respond to questions
  • Send order confirmations, shipping updates, and promotional emails (if you’ve opted in)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraudulent transactions or security issues

3. Cookies

We use cookies to operate our store and enhance your browsing experience. Cookies help remember your cart, preferences, and login session.

You can manage or disable cookies in your browser settings, but this may affect how some features of the Site work.
For more information, visit Shopify’s Cookie Policy.

4. Sharing Your Information

We share information only with trusted service providers who help us operate our business, including:

  • Shopify, which powers our online store
  • Payment processors, to handle secure transactions
  • Shipping carriers, to deliver your orders
  • Email and analytics tools, to communicate updates and improve performance

We do not sell, rent, or trade your personal information to third parties.

5. Data Retention

We retain your order and account information for our records unless you request deletion. To request deletion or review of your data, contact us at sales@blackcatmfg.com.

6. Your Rights

You may:

  • Request access to the personal data we have about you
  • Ask us to correct or delete your information
  • Unsubscribe from promotional emails at any time by clicking the unsubscribe link at the bottom of our emails

7. Security

We use reasonable safeguards and Shopify’s secure infrastructure to protect your data. While no system is completely foolproof, we continuously monitor and update our security practices to help keep your information safe.

8. Children’s Privacy

Our Site and products are intended for general audiences and are not directed toward children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes. The latest version will always be posted here with the updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Black Cat MFG
📍 1260 Airport Drive, Ball Ground, GA 30107
📧 sales@blackcatmfg.com